New ISO 19011

Training ISO 9001/ISO 19011 Internal Audit  
and Strategic Management Review

BTA Plus TRAINING ISO 9001/ISO 19011 INTERNAL AUDIT ISO 9001/ISO 19011 Training in French | March 27 and 28, 2024 in Montreal ✓
ISO 9001 Key Elements, Tools and ISO 19011 Audit Features


Auditor Certificate
ISO 9001/ISO 19011
The Training ISO 9001/ISO 19011 Elements, Internal Audit and Strategic Management Review shows an effective know how and functional audit methodology in order to manage, implement, audit, certify and improve an ISO 9001 Quality System. The management of quality, risks, costs and performance are shown and explained. The audit teams learning and individual audit practices enable Quality Managers and Lead Auditors to audit and improve the Quality System. The 18 audit methods of ISO 19011 standard for Performance audit, Audit of risks and opportunities, Supply chain audit, Process audit, Audit sampling, Audit of Information System, Customer Satisfaction and Strategic Management Review are shown and demonstrate how to audit the QMS, how to increase the benefits, reduce costs and achieve planned results. Participants receive 16 hours Auditor Certificate ISO 9001/ISO 19011 and new training manual.
Day 1 🕣 8h30-16h30
Training ISO 9001 Elements
  • Quality System, Principles and Structure
  • ISO 9001 Elements and Quality Tools
  • Audit of Context, Risks and Opportunities
  • Leadership, Customer Focus and Strategy
  • Planning-Risk Actions, Objectives, Changes
  • Support, Resources and Competence
  • Infrastructure, Equipment and Knowledge
  • Operation and Contingency Planning
  • Audit of performance and effectiveness
  • Measurement of Customer Satisfaction
  • Strategic Management Review
  • Continual Improvement Tools
  • Quality System Audit in 182 questions
Day 2 🕣 8h30-16h30
Internal Audit ISO 19011
  • Managing an Audit Programme
  • Audit preparation and documents review
  • 18 Audit Methods and Tools ISO 19011
  • Risks-Based Audit, Sampling and Confidence
  • Audit Planning and Internal Audit Activities
  • Audit of Quality System Processes
  • Audit of Risks and Opportunities
  • Audit of Performance and Effectiveness
  • Audit of Key Performance Indicators
  • Audit of Corrective Actions Effectiveness
  • Audit Conclusions and Internal Audit Report
  • Lead Auditor and Auditor Competence
  • Strategic Management Review
💿 New Auditor Training Manual
ISO 9001/ISO 19011
  • Quality System, Principles and Structure
  • ISO 9001 Elements and Quality Tools
  • Audit Programme ISO 9001/ISO 19011
  • 18 Audit Methods and Tools ISO 19011
  • 182 Audit Questions ISO 9001
  • 32 Internal Audit Practices
  • 20 Audit and measurement forms
  • 100 Criteria for Non-Quality Cost
  • Audit of Key Performance Indicators
  • Audit of performance and effectiveness
  • Measurement of Customer Satisfaction
  • Management of risks, costs, performance
  • Contribution to Sustainable Goals SDGs
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Location | Ville Marie Hotel | 3407 rue Peel, Montreal, Quebec | Canada