The Training ISO 9001:2015 Elements, Internal Audit ISO 19011:2018 and Strategic Management Review demonstrates an effective
know how and a functional methodology in order to manage, audit, upgrade
and succeed certification. The new approach, the high-level management structure and all ISO 9001:2015 standard elements are demonstrated.
With excellent learning and practical tools, the training prepares Quality Managers and
Lead Auditors to succeed certification to ISO 9001:2015 standard.
The risk management tools, the new ISO 19011:2018 audit methods, the measurement of customer satisfaction, the performance evaluation, skills and knowledge, and the strategic management review demonstrate how to audit and improve quality system, increase profits, reduce costs and achieve planned results. Each participant receives an ISO 9001:2015/ISO 19011:2018 auditor certificate and a CD-R training manual.